Village Solutions Australia has demonstrated experience in establishing, reviewing and improving village sales, village management provisions, ensuring legislative compliance requirements are met and developing financially sustainable villages to maintain longevity for village owners and their residents. This includes village schemes, operational management, financial accountability and sustainability’s, residential tenancies, retirement village memorials and rental arrangements. Proven cases of our recent consulting experience include:
CASE STUDY 1 – Lease for Life and Strata Complex
- Investigate and provide tenure models and lease examples for consideration within current Retirement Village Scheme on offer, inclusive of future choice options.
- Provide supporting guidelines and detailed static financial modelling as to tenure models with regard to operational requirements, owner obligations and return on investment scenarios.
- Provide recommendation to tenure models and professional opinion / considerations specific to each site location, demographic, service offering and amenity across both villages.
- Provide models and examples of incorporating “additional need” choice options of current model as well as providing financial relief with “debt capture” for current and future residents.
- Research potential buyer profiles and affordability range and capability, cohort segmentation and differentiation of product and price points for the purpose of further identifying the “Value Proposition” of villages.
- Provide industry examples of future proofing considerations available to owner.
- Investigate and review industry sites identified of similarity with regard to purchase appeal and competitiveness.
- Provide important management resources to village operations to effectively gauge not only resident satisfaction but also the efficiency of management systems and process at the village through a formalised and independent survey being undertaken.
- Review owner’s capital contribution arrangement and present considerations to allow for both villages to be self-funded into the future.
- Provide financial options for consideration to remediate issues identified.
CASE STUDY 2 – Lease for Life
- Successfully assisted owners with review of current tenancy and village management arrangement, providing comment including strength, weaknesses, opportunities and threats, including recommendation and focus on best practice models.
- Compare current lease to other village leases within the industry.
- Successfully created new, financially sustainable financial models.
- Ensured relevant legislative requirements were met.
- Identified future short and long-term liability that will arise with Owner under current scheme and recommended alternative scheme with better financial outcome.
- Assessed the attractiveness and competitiveness of the village and facility.
CASE STUDY 3 – Lifestyle Land Lease
- Successfully provided tenure models and lease examples for owner’s consideration.
- Identified short and long-term liabilities to ensure long term financial outcome for owner.
- Successfully prepared static financial modelling as to tenure models and return on investment scenarios, including operating and reserve budgets.
- Provided industry background and legislative compliance issue advice.
- Provided advice to adapt pre-conceived concept of a land lease model to Retirement Villages Lease and scheme due to enforced zoning compliance by local authority.
- Involved in preparation of “model lease” documentation.
- Assessed exit fees, ongoing fees, rental fees, refurbishment considerations, administration fees, legal fees, Form 1 and reserve fund to form part of tenure documentation.
- Assessed the attractiveness and competitiveness of the village and facility.
CASE STUDY 4 – Lease for Life
- Involved in advice on overall project feasibility, village layout and villa design.
- Established resident scheme documentation and ensured relevant legislative requirements were adhered.
- Identified short and long-term liabilities to ensure long term financial outcome for owner.
- Coordinated day to day management of village reporting to owner as necessary
- Managed sales of all villas.
- Undertake all daily operational issues such as maintenance, legislative, compliance and financial modelling aspects of the village.
CASE STUDY 5 – Lease for Life
- Involved in advising on village set up, management implementation, marketing and day to day village management.
- Established resident scheme documentation and residential tenancies.
- Identified short and long-term liabilities to ensure long term financial outcome for owner.
- Successfully implemented difficult gardening and tree maintenance programs.
- Assisted first stage residents to move in.
CASE STUDY 6 – Rental
- Provided key personnel training on operational, management, valuation and financial issues across the retirement living sector on a consulting basis for a period of approximately 5 years.
CASE STUDY 7 – Lease for Life
- Assisted village in distress on various matters.
- Coordinated operational issues such as maintenance, legislative, compliance and financial modelling aspects of the village.
- Appointed as preferred selling agents and managers in 2017.
- Attend and report to the board on a monthly basis.
- Successfully coordinate village marketing events
- Successfully implemented rental arrangements.
CASE STUDY 8 – Lease for Life
- Appointed as operational managers in 2010.
- Two experienced onsite Managers were provided under the terms of the contract and supervised by our head office.
- Daily operational managers.
- Advisers on budgets and village operating costs.
- Appointment and termination of contractors.
- Facilitating AM, Budget and Residents meetings and financial statement distribution.
